Intercom Systems Management
PACOM GMS integrates a range of different intercom systems into its management system. GMS allows system operators to respond to calls, perform actions and monitor the status of the entire intercom system while, at the same time, leaving the intercom system to handle the task for which it was primarily designed – audio communications, providing a very powerful and completely integrated security environment.
GMS includes an intuitive Intercom Manager which allows all intercom call requests to be prioritised and queued. When a call request is received, it is added to the Intercom Manager and the intercom icon on the site map will change color to reflect its status and a sound file can be played. When the call is selected by a GMS operator, it remains within the call list of the Intercom Manager on his/her workstation, but is removed from the list on all other workstations.
Specific actions can be performed automatically when receiving or responding to intercom calls. For example, when an intercom call is made or an operator responds, it may trigger the lights to switch on or even live video to be displayed on the GMS Workstation.
The GMS Intercom Module has been designed to be as flexible as possible, and it uses scripts to allow a multitude of actions to be programmed to suit any security environment.
Efficiencies can be gained by linking the intercom system with GMS access control. When a card reader is associated with an intercom unit, the access control decision can be transferred to the GMS operator. This allows the operator to quickly, easily and remotely to allow or deny access through the door.
PACOM GMS supports the following intercom systems:
- Jacques
- Stentofon
- Commend
- TOA
